Testimonials

I have taught various subjects in the areas of business/management and have had more than 1,500 students in the past 10+ years. A module that I developed and taught (LOG359) was one of the most highly-rated by students among logistics modules at SUSS in 2018-20. Four capstone project students I supervised have emerged as gold award winners (valedictorians) in the logistics programme.

The following are some past feedback provided anonymously by students on my effectiveness in delivering lectures and seminars.

For module Analytics for Decision-Making

"Prof Goh provides constructive feedback for the assignments and he also made the lessons very interesting."
"Dr Goh was very eloquent and detailed in his teachings. Would definitely love to sit in more of his classes".
"Super great instructor, always there to help when we need it!"

For module Operations Management

"Very clear in his presentation of content, making it easy for students to understand. Also gives plenty of opportunities for class participation. Love this prof!"
"Instructor really cares for his students and makes it a point that his explanations are understood by his students."
"Good and easy to understand answers questions well and quickly"
"Very patient and helpful to students. Very clear in explaining the concept"
"The instructor is very patient in clarifying queries"
"Utilising pre discussion online before the topics to spark our interest."
"He is very thoughtful and tries his best to be articulate. Always approachable and does his best to answer all questions and clarifies any lapses in understanding. Very fast in his interactions (via e-mail) outside of classes."
"The professor is very responsive when students ask him questions and does put in the effort to clear students' doubts. He also puts in effort in engaging the class through sharing stories and news despite the module being a dry one."
"Very well versed with the materials and content taught in class. He never fails to be there to answer our questions and doubts.
"Good real-life explanations for better understanding of the content"
"Will explain in details and instructor is very patient."
"Knowledgeable about the course and materials taught slides are organised"
"Instructor is puts in great effort to be available for any help and feedback students need - his willingness to dedicate time to hold separate 1:1 consultation as well as answer questions on email helped out a lot."
"Encourages us to speak up and find real life examples of what we are learning in class from the news."
"Engaging, explains logically good"
"Prof takes time and effort in answering students' queries be it for the group works or individual questions."
"Prof was very enthusiastic about the subject and would always start the class by clarifying commonly asked questions. He is very responsive and replies to his emails very quickly which made it very convenient when clarifying any doubts"
"Prof is very open to feedback and very prompt in his responses on learn and emails. He really goes the extra mile."
"Open to questions, tries to engage the class with class discussions and real-life examples"
"Prof would clarify all his students' questions and share them with the class the following week. He would reply to all his students on E-Learn Discussion Forum as well."
"Very helpful professor, who is always willing to help students over email and during break time and able to facilitate a lively environment in class. Even for online discussion forum, bothers to reply to every student and validates students' comment. Gives insightful feedback for homework and explains the concepts well."
"Prof’s slides are well structured and easy to understand, this facilitates his teaching"
"Prof is very open to consultations and replies to emails speedily."
"Relates a lot of content to the real-world context. Very nice prof and is always there to help his students."
"Able to answer all questions, very responsive to students"
"Provides good feedback and responds actively to questions"
"Willingness to help students and prepare well-crafted slides and recap on the last lesson"
"Willingness to answer questions and resources are readily available."
"Prof Goh gives lots of real life examples and provides many opportunities for students to take part in class discussions and participation"
"Concern and extremely quick response/ turnaround"
"Showing recent news articles that aid as a pretext into the topic he is going to teach each particular week."
"Solid, replies fast and funny."
"The prof was great in his delivery of the course content and was very clear in answering questions."
"The in-class activities and real-life examples are fun"
Prof is very enthusiastic about the course. He is also very fast in providing feedback."
"Very passionate teacher, helpful and open to providing feedback"
"Prof Goh replies to his email very promptly. He is very helpful in terms of clarifying my questions."
"Very clear and encourages class participation and questions"
"He is well prepared and knowledgeable about the different industries as to how it uses operations management. He is helpful and gives prompts replies to our emails and always has a review of what it is we missed or need further clarification to at the start of each class"
"Prof addresses students’ questions promptly. He also gives real examples related to the topics to facilitate the learning experience and aid students’ understanding."
"Enthusiastic about lessons, real world application"
"Prof is very helpful where we are able to email him and he would reply to us as fast as within 10 mins. This has been a great help for us whenever we are stuck with our homework questions. Although the module is difficult and challenging, I can see Prof's enthusiasm as he teaches so I look forward to lessons often."
"I like how Prof records his classes and asks questions in class to further our understanding. He also gives us real life examples to work with."
"Prof tries to bring in real life events with our concepts. Allow us to really see how these concepts taught in class are relevant."
"Instructor was very passionate and he is very willing to help clear our doubts. Instructor was always very responsive when we ask questions via email as well which really helped especially when we were confused about the homeworks"
"Easy to understand, very fair and willing to always help students"

For module Solutions Design for Logistics and Supply Chain Management

"Thank you for the swift reply. In my experience studying in SUSS, you have the fastest response speed to replying emails regarding clarifications. I am really grateful that you are able to reply fast, considering the timing that I sent you the email. It is really helpful for students like me who are in need for explanation. Otherwise, they will forget about the difficulties they are facing when they revisit it on another day."
"Thanks for the very prompt email replies! Really appreciate that. Tough GBA (Group-Based Assignment), but actually interesting."
"Great lecturer. Learnt a lot through the exchange we had."
"I really enjoy the lecture by Mr Goh, as well as the insights shared for this module."
"Easily one of the best SUSS lecturer I have encountered for an online class. He can keep the class engaged for the entire 3 hours."
"Enthusiastic, lively, provides relevant examples to help us relate to application in real life."

For module Logistics and Transportation Management

"Expertise in the lesson and able to deliver the learning objective well...inspired to continue in this industry"
"He has a lot of industry knowledge and likes to go in-depth on topics that he feels are interesting"
"Prof has very very relatable and knowledgeable experience in the industry. He is able to provide insights that are easy for us to understand and gives us perspectives to understand the content better."
"Uses real life examples and guest lectures to show theory in practice"
"Instructor prepares materials outside of the class content that helps us apply concepts onto real-life scenarios in the transportation and logistics industry. Instructor also actively shares his experiences working with the class that enhances our interests. Instructor also actively solicits participation from the class which makes the class more engaging."
"Knowledgeable about the topics, both in theory and in the context of industry applications - approachable and helpful to students - encourages class discussion"
"Thank you Prof for always being engaging and showing us videos or using real life examples, it helps to make the lesson more interesting. HAHA especially the jeopardy game show, it was an interesting and fun way to do revision!"
"Prof is straight to the point and does not merely read word by word in his slides but he'd explain more and give examples."
"Brings in real world information from years of working experience, stimulate interest with thought provoking information"
"Clearly knows and understands the concepts. Has real life experience, which is helpful in teaching! Gives homework & explains them (very helpful for understanding) & always asks us whether we understand."
"He is really enthusiastic and able to answer any questions."
Prof Goh is quite experienced & knowledgeable and is very qualified to teach this course given his background and job. He tries to bring in relevant examples IRL to the theories learnt in class, which is very helpful for understanding/digesting the sometimes *dry* topics lol. Overall really enjoyed his class, he always goes the extra mile to make sure we understand what goes on in class, clarifies concepts & stays back after class ends in case you have any qns. Great prof!! Really recommend :-)""
"Interesting perspectives and provides a good background of the journey that everyday goods take."
"Prof is very knowledgeable in the logistics field and he relates it to his own experience and real life issues, where students could understand better. Course itself is manageable and interesting to learn about the concepts on optimising cost and many more."
"The course content itself is very interesting as I got to explore things that I have never thought that I would be interested in."
“Very knowledgeable on the subject matter, and often brings in industry experience and knowledge to further enhance our understanding”
“Prof is really open to insights by students. He tries his best and succeeds in making students' opinions feel welcomed.”
“Gives many relevant examples from current events and industry experience, which helps students understand content better.”
“Very enthusiastic and stimulating. Good at teaching and breaking down complicated concepts.”
“Very understanding of his students, gets us to participate actively. Clear in explaining content/theory during lesson, and never fails to answer our questions at the start of every lesson.”
“Engaging and gives real life examples compared to other instructors that is just based on theories.”
“Very approachable, passionate about the concepts and willing to share experiences with students.”
“Prof Goh is well prepared and it translates in his teaching clarity.”
“The professor brings in current news to help us understand the logistics and transportation scene. He asks thought-provoking questions and provides a good explanation of the concept taught in class.”
"Detailed content and explanation of concepts paired along with recap every week. Allows us as students to link the previous concepts all together and simulate our thinking"
"Very knowledgeable and enthusiastic about the content. I feel inclined to listen and understand the content more so than most of my other modules"
"The instructor is well-prepared and knowledgeable. He is also able to present his teaching materials effectively and clearly. Additionally, he is responsive in providing help to his students."
"Prof Goh is very approachable and welcomes participation. I can also sense his passion for Logistics Transportation when he teaches."
"Incorporating real life news and explaining how it is relevant in the context of what we are studying in the course."
"Creates a very casual atmosphere that facilitates learning and participation"
"Prof is really helpful and answers our questions promptly and patiently."
"Prof tries to ensure that students are able to follow the class and he also made an attempt to make the class more interactive. Nice prof"
"The examples questions and real world experience sharing by the instructor"
"Very knowledgeable and gives very relevant case studies for materials"
"His enthusiasm toward the module has taught us more about his experience in the industry than simply just learning from the textbook."
"He brings in many industrial examples that allows a better understanding of the concepts. He is very knowledgeable and passionate in logistics which makes the class interesting"
"He asks a lot of questions which help to stimulate thinking"
"Instructor was engaging and interacted frequently with the class. prepared a lot of case studies and examples to facilitate in-class learning"
"Very passionate and very prepared, cracks jokes too and very nice prof overall that stimulates interest for the course content etc."
"Provides many avenues for participation and encourages students to participate as much as he could be flexible in terms of allowing students to choose to attend zoom"
He is very friendly and encouraging. I enjoyed the examples he provided during class"

For module Supply Chain Management Strategy

“A very good lecturer that guide me with all my doubts. Fast response to my emails when I am troubled with some questions.”
“Super chill lecturer out of all modules I have taken, and he also teaches SCAD which is awesome too.”
“Shows great effort in his lectures & is patient with students be it tutorials or assignments. Keep it up!”
“A passionate lecturer.”
“Tries many ways to engage students!”
"Lecturer is helpful and answers all our queries."
"Lecturer is very willing to help for group projects. also gave feedback for our overall class performance."
"His reliability and efficiency of replying queries via email never fail us."
"Very good lecturer, explains clearly and put in effort to guide students and interact even in online lecture."

For module Supply Chain Analysis & Design

“Very helpful, providing us extra notes for revision. Guiding us through the topics and making sure that we understand it before proceeding onto the next content.”
"An excellent example of a lecturer who stays back after lesson period to answer to most students' queries about assignments...effective in teaching the subject."
"Lecturer was very helpful when consulted for advice on the assignments. Very patient when explaining and facilitating on how to complete the assignments."
"Mr Goh is quite a friendly lecturer, our group felt that it is quite easy to approach to him after lesson. He replies his mails all the time. Plus he is a good lecturer that explained to me Solver, step by step."

For module Selected Topics in Logistics and Supply Chain Management

“Mr. Goh is very knowledgeable and encourages class participation to clear our doubts whenever needed. He has spent effort planning his lesson by showing videos to explain certain topics and some quizzes to test our understanding thereafter. Very friendly and funny instructor that makes the lesson enjoyable.”
“Mr Goh is one of the best teaching associate that I have encountered in my 5 yrs in SUSS. He delivers the module with greater clarity, gives us very good workplace examples. He engages the class very well with meaningful discussions and using various platforms such as online quiz, videos, case studies during his class. He demonstrates passion in his teaching and remains approachable to clarify our doubts. Although this is a tough module with tough quiz questions, but I must say that Mr Goh has done an excellent job in delivering this module.”
“He is quite knowledgeable in this module.”
“Passionate and friendly teacher."
"Very good lecturer. Always keen to share more. Good job! "
"He uses a lot of real life examples to aid our understanding."
"The instructor is patient in providing feedback to students...much better than our full-time instructors."
"He is incredibly knowledgeable of the Logistics and Supply Chain Management Industry and always clarifies our questions properly, making sure that we do understand the concepts being taught. He is definitely one of the good teachers in SUSS and is an asset to SUSS as he actually goes the extra mile and teaches the students properly and not just simply read from the presentation slides."

For module Transport Management

"Nice lecturer who wants to share real world experience.”
“Another instructor who is very well prepared for his lessons and provides additional materials for us to understand the topics better.”
“Mr Goh generously helped to identify areas we have to improve in and give constructive suggestions.”

For module International Trade (Seminar)

"The teacher was very interactive and provides real-time situations and case studies instead of merely referring to books."
"Mr. Shao Hung knows the materials well, so by the time he explains, it is in an efficient manner."

For module Operations Management (Tutorial)

“He really puts a lot of effort in his tutorials and teaching and guiding his students. I have never seen such dedication in teachers. “
“He spends a lot of effort in his work. Can see that he has a passion for teaching. He always starts off each lesson with relevant example from recent news. This shows that he is constantly thinking about OM even when he is reading the newspaper. Also like to challenge the formulas and concepts that are taught to us and put them into layman terms which is very simple to understand. Even my FASS friends that find the lecture intimidating find his lessons understandable. He also listens carefully to what the students have to say and refine our answers into something that relates to previous topics or OM concepts. “
“Extremely helpful tutor. Makes the effort to give us bonus problems after each class to encourage us to think further. Also replied to emails promptly. Also helps us be prepared by uploading his tutorial slides. puts a lot of effort into his work “
“He is the most consistent teacher. He is very well-prepared. He makes the lesson interesting and I really enjoyed his lessons! Keep up the good work.“
“Mr Goh is not only very knowledgeable, he is also very dedicated to teaching. It can be seen from the amount of effort he spends on posting challenging questions to challenge the student's concepts, preparing clear summarized slides and answering to all our queries. He is a very nice guy too! Respect.“
“Dedication to student's mastery of content: Designed own slides with challenging problems that seek to challenge student's theory. - Utilize various means to evaluate class participation. Approachable: Has open communication with students via e-mail and chat. “
“Mr Goh is one of the most dedicated tutors I've seen in NUS. He is always well prepared for tutorials, and would go the extra mile to provide additional resources for us students. Even as a part time tutor, he had already surpassed the standards of many full time tutors here.”
“Hands down was the most caring and engaging teacher this semester, providing me with lots of feedback and guidance when needed.”
“He is a very dedicate and thoughtful teacher. I can feel the sense of responsibility in him as a teacher, He cares for the students and truly wants to help them to get good grades in this module.”
“I think Mr Goh makes things easy to understand, considering that I sometimes do not even understand what the lecture is about. He is able to recap the main points and apply the knowledge gained to real life examples. His slides make it easy to understand with diagrams and workings, clear explanations for every step. “
“He is very careful and caring. he is approachable to all questions. i am very grateful for him. DSC2006 previously for me is a very dry module. he changed things! “
“He encouraged me a lot in DSC2006 course and gave students many Asian case references. He also gave students many opportunities to raise their voice during the class and try difficult problems which deepen students' knowledge.”